“Social media expert” and “Ambassador” calls customers “mentally retarded” and threatened them with a “pimp slap backhand” on Twitter and Facebook.

From SMH:

A Vodafone store employee who describes himself as the telco’s “social media expert” and “ambassador” has been deriding customers on Twitter and Facebook as “mentally retarded” and threatened them with a “pimp slap backhand”.

Vodafone, which has lost 600,000 customers since mid-2010 after network and other issues, confirmed that Arthur Kotsopoulos was a retail employee working in the Sydney CBD and was part of the telco’s “TNT Ambassadors” program. He also wrote articles and reviews for Vodafone’s blog but the telco says his “self-appointed” title of “social media expert” was “not endorsed by the company”.

Read the rest of the story on SMH