10 Ways AI Changes the Business World

Technology and business walk hand in hand. The latest trends of the digital world find application in business landscape unavoidably. Today, artificial intelligence is not a fantastic plot anymore, so large entrepreneurs, as well as small companies, actively implement it into their work process. Business AI is focused on such aspects as fast and accurate insights about client behavior and the latest trends in the market. No need to say that such information gives one a serious superiority over competitors.

Every investor or entrepreneur looks for opportunities to increase income. That is why the discussion around artificial intelligence is extremely active. What are the changes that are waiting for us in the nearest future? Let’s reflect on this hot and exciting topic.

1.      More advanced marketing

When talking about artificial intelligence impact on business, the first thing to note is marketing. This technology improves advertisement strategies exponentially. First, AI allows real-time tracking of customers’ behavior. The automatic algorithms gather data about customers’ needs. As such, marketers can get complete information about the movements people make and the preferences they have.

2.      Improved customer experience

AI systems process the retrieved data and quickly determine if this or that product is in the potential need of a client. This way, offers and advertisements displayed on social media and other pages become more relevant. Customers receive information about discounts and new arrivals when opening their personal pages. As such, there are more chances that they will find and visit your website or come back for more services.

3.      Improved distributive trades

Retail business owners have to keep and track the inventory all the time. For both small and large companies, both are costly. That is why they are looking for opportunities to decrease them. AI technologies can keep everything in order, relieving entrepreneurs from the necessity to do everything manually and therefore – to spend additional money.

4.      Simple e-learning

One of the common problems companies face is a necessity to educate coworkers and adapt their skills to the special needs of a business. When learning something new, people usually face difficulties with understanding. Like students who are “looking for someone to write my essay” or comprehensible information online, they waste too much time and what is more – experience psychological issues. Being too shy or afraid to look incompetent, people avoid asking for colleagues’ help to the utmost. Artificial intelligence is faster than a web search since it can learn and store lumps of data. Using AI technologies, workers can ask the engine any questions and receive accurate responses.

5.      Better decision-making

Artificial intelligence allows automated decision-making that can solve thousands of different tasks. From marketing campaigns and business plans to employees’ productivity and KPI, AI can deal with various questions better than consultants and strategists. The so-called “human factor” is not an issue anymore, so the received data is more accurate and detailed.

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6.      Solid digital security

Cybersecurity issues are solved easier with the help of AI technologies. The artificial intelligence can recognize the behavior that looks suspicious and prevents any online threats. What is more, AI can gather data and learn more about the possible dangers, improving its capabilities. However, at this point, we also need to keep in mind that hackers and cheaters also use AI technologies.

7.      Recruitment

There are various hiring strategies, but nobody knows which is the best one. Today, we follow a particular plan, tomorrow everything will change, and we will find another one. However, with AI, the process of hiring will definitely become easier and faster. The search algorithms can find perfect candidates automatically and therefore – save financial and time resources. Also, AI can hold video and audio interviews and evaluate candidate’s movements, facial expression, and voice to analyze psychological data.

8.      Constant customer support

We need to admit that artificial intelligence in business will unavoidably decrease the number of human employees. The chances are that chatbots will replace people completely. However, they will make customer support more efficient. Bots can stay online 24/7, respond in seconds, and learn to get more valuable data about customers.

9.      Results prediction

While AI can help you make better decisions, it also can predict potential outcomes of your actions. What is more, technology can create strategical patterns and build plans for you to follow. AI will choose the best option and help your income grow.

10. Efficient communication

Today we still use task managers to deal with projects. AI platforms will inevitably replace them in the shortest period. These platforms allow coworkers to communicate faster and discuss projects in real-time. Most tasks will be automated, which will reduce costs and eliminate unnecessary manual activity.


Artificial intelligence is something we should embrace. Of course, this technology will set aside the necessity to hire people for a large number of positions. At the same time, a higher degree of automation will reduce costs as well as provide faster and more accurate results. AI will help businesses to build better relationships with customers, make decisions and calculate outcomes, defend data and transactions, etc. It seems that companies that will choose to ignore AI in the nearest years won’t handle the competition against companies that use these innovative technologies. So if you are a business owner, you’d better start thinking about implementing AI in your strategies!

Author’s Bio:

Sandra Larson is a professional writer, blogger, and editor. For years, she has been writing articles on topics related to modern technologies, digital marketing, education, etc. Currently, Sandra is inspired by such technologies as Big Data, the Internet of Things, and AI.